Country Prints and Pictures Video

Important Information on Pricing and Shipping

We are based in the UK and are happy to ship the prints worldwide. For placemats please see below.

The prints will be posted 1st class or equivalent within 2 working days of receipt of payment and should arrive, according to Royal Mail guidelines, within 1 – 2 working days to the UK, within three working days to Western Europe, up to five days to Eastern Europe and up to seven days elsewhere in the world.

We cannot be responsible for the Royal Mail’s delivery delays should they occur but will replace any item that has got lost and has not been delivered. Please note that the Royal Mail does not consider something is lost until 15 working days have passed, so please be patient.

We will also replace any item that has arrived damaged on receipt of photographic proof. In this event please photograph the damaged item including the damage to the packaging and email the photo to info@taylordickson.com. Please do not return the item or dispose of it or the packaging until after you have had a response from us.

Limited edition prints and small prints will be sent in a cardboard backed envelope and large prints will be sent rolled in a cardboard tube. Placemats will be delivered by courier within 3 – 5 working days unless otherwise stated.

Returns are accepted but return postage is not refundable except when the item is damaged.

Please get in touch if you have queries or concerns about delivery or delivery charges.

Placemats are  heavy – a box of 6 weight approx 2 kilos and it is not cost effective to post them to most destinations outside the UK but if you would like a quote please get in touch.

For USA Placemat orders please contact Merchant of Prato

 

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